Local and regional governments as service providers

Many aspects of our lives are increasingly digital. Public services follow this trend too.

The digitalisation of public services provided by local and regional governments is often seen as the future but it is already happening, although at different speeds, all over Europe.

Take a look at the video below, provided to you by the Council of European Municipalities and Regions (CEMR) and the European Public Service Union (EPSU), to get a sense of the outcomes of the digitalisation of local public services.